English Riviera Visitor Information Centre

Type:Tourist Information

English Riviera BID Company Ltd, 5 Vaughan Parade, Torquay, Devon, TQ2 5JG
Accessible entrance to the English Riviera Visitor Information Centre on Torquay harbourside, Torquay, Devon
  • Accessible entrance to the English Riviera Visitor Information Centre on Torquay harbourside, Torquay, Devon
  • Inside, English Riviera Visitor Information Centre on Torquay harbourside, Torquay, Devon
  • Outside the English Riviera Visitor Information Centre on Torquay harbourside, Torquay, Devon
  • Devon Tourism Awards Gold Award for 2023/2024
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  • Reviews
  • Events
  • About
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  • Map & Directions

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Opening Dates and Times

2023/24 Opening (2 Dec 2023 - 1 Apr 2024)
DayTimes
Monday - Sunday09:30 - 13:30
Bank HolidayClosed

* Winter Opening Hours

Awards

  • Devon TourismVisit Devon Awards - Silver Visit Devon Awards - Silver 2022

About

The English Riviera BID Company Ltd operates the main Visitor Information Centre in Torquay which is ideally situated on Torquay’s vibrant harbour side with convenient parking close by. Please telephone us on 01803 211211 or email holiday@englishriviera.co.uk to contact us. 

Our current opening days are Monday to Saturday 9.30 am to 5 pm and Sundays and Bank Holidays 10 am to 2 pm.

Please copy the link and visit our website page on accessibility https://www.englishriviera.co.uk/tourist-info-and-maps/accessibility and for details on accessibility for the Visitor Information Centre https://www.englishriviera.co.uk/information/product-catch-all/accessibility-the-english-riviera-visitor-information-centre-p3127643 

The service proudly holds the 2023/24 Gold Devon Award for Visitor Information Service Provider of the Year, 2014 Visit England Silver Award for Visitor Information Provider of the Year in addition to the Visit Britain Partnership Award for Service and Quality, and all our staff undergo ongoing training, including the Welcome English Riviera customer service course.

The office is situated on the ground floor, with ramp making it easily accessible for wheelchair users. There is also a hearing loop, should you require help in this area. The staff can also advise on the hire of a mobility scooter, wheelchair or find you accessible accommodation to make your stay more pleasant.

The Visitor Information Centre offers a large range of services including accommodation booking, theatre and event tickets. 

Whether you are looking for a visitor looking for information, are a language school student, or a visiting journalist, the English Riviera Visitor Information Centre staff will be able to assist you.

Testimonials from visitors to the English Riviera Visitor Information Centre.

We have been travelling through Europe since early April and the service we have received at your office in Torquay has been the best.

Excellent service. Best I have had from an information centre.

The most helpful, friendly and efficient staff encounter, a wonderful service.

TripAdvisor

Facilities

Establishment Features

  • Open All Year

Payment Methods

  • Delta accepted
  • MasterCard accepted
  • Switch accepted
  • Visa accepted

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Call direct on:

Tel01803 211211

English Riviera Visitor Information Centre

Also at

Ramp access for the English Riviera Visitor Information Centre.Accessibility - The English Riviera Visitor Information Centre, TorquayOur award winning English Riviera Visitor Information Centre has a wheelchair ramp in the front doorway entrance with wide double opening internal doors. The floor layout has been designed to be wheelchair friendly allowing a good, unrestricted turning area. A  moveable chair is available for…

Exterior, the English Riviera Visitor Information Centre, Torquay, DevonSustainability - The English Riviera Visitor Information Centre, TorquayOur award winning English Riviera Visitor Information Centre is working hard to become more sustainable and environmentally friendly. Some of the measures we have put in place include: Re-cyling of leaflets and posters including the opportunity for visitors and local businesses to return…

Map & Directions

What's Nearby

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