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Due to the risk of COVID-19 infection we have made the sad decision to close the office on Friday 20th March. You are welcome to telephone us on 01803 211211 (between 9 am to 5 pm Monday to Friday) or email holiday@englishriviera.co.uk . We are currently working from home. The office will be re-opening on Friday 10th July.
The English Riviera BID Company Ltd operates the main Visitor Information Centre in Torquay which is ideally situated on Torquay’s vibrant harbour side with convenient parking close by. (Please telephone us on 01803 211211 or email holiday@englishriviera.co.uk to confirm opening days and times). Please copy the link and visit our website page on accessibility http://www.englishriviera.co.uk/info/accessible-english-riviera .
The service proudly holds the 2019 Silver South West Tourism Excellence Award for Visitor Information Centre of the Year, 2019 Gold Devon Award for Visitor Information Service Provider of the Year, 2014 Visit England Silver Award for Visitor Information Provider of the Year and 2014 South West Gold Award for Tourist Information Service of the year in addition to the Visit Britain Partnership Award for Service and Quality, and all our staff undergo ongoing training, including the Welcome English Riviera customer service course.
The office is situated on the ground floor, with electronic doors making it easily accessible for wheelchair users. There is also a hearing loop, should you require help in this area. The staff can also advise on the hire of a mobility scooter, wheelchair or find you accessible accommodation to make your stay more pleasant.
The Visitor Information Centre offers a large range of services including accommodation booking, theatre and event tickets, Grey Cars day coach excursions and free attraction discount vouchers.
Whether you are looking for a visitor looking for information, are a language school student, or a visiting journalist, the English Riviera Visitor Information Centre staff will be able to assist you.
Testimonials from visitors to the English Riviera Visitor Information Centre.
We have been travelling through Europe since early April and the service we have received at your office in Torquay has been the best.
Excellent service. Best I have had from an information centre.
The most helpful, friendly and efficient staff encounter, a wonderful service.
Visit Devon Awards - Gold 2019| Current Opening Hours (1 Jan 2020 - 31 Dec 2020) | ||
|---|---|---|
| Day | Times | |
| Monday - Friday | 10:00 | - 16:00* |
| Saturday | Closed | |
| Sunday | Closed* | |
* Our service can be contacted by telephone 01803 211211 or email holiday@englishriviera.co.uk.
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